diff --git a/locale/cs/LC_MESSAGES/admin-docs.po b/locale/cs/LC_MESSAGES/admin-docs.po index 2fe604ac..dd73ce01 100644 --- a/locale/cs/LC_MESSAGES/admin-docs.po +++ b/locale/cs/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2023-09-23 01:11+0000\n" "Last-Translator: Tomáš Kovařík \n" "Language-Team: Czech ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4056,17 +4056,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11096,288 +11096,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Konfigurace widgetu Chat" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11389,9 +11107,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12476,6 +12192,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12489,6 +12216,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12496,6 +12227,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27495,6 +27230,10 @@ msgstr "Verze" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Konfigurace widgetu Chat" + #, fuzzy #~ msgid "Configuration of a CTI integration is required" #~ msgstr "Konfigurace widgetu Chat" diff --git a/locale/da/LC_MESSAGES/admin-docs.po b/locale/da/LC_MESSAGES/admin-docs.po index 807e1871..1ade5295 100644 --- a/locale/da/LC_MESSAGES/admin-docs.po +++ b/locale/da/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-06-16 15:00+0000\n" "Last-Translator: LomaxThomas \n" "Language-Team: Danish ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4043,17 +4043,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11073,288 +11073,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Konfiguration" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11366,9 +11084,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12453,6 +12169,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12466,6 +12193,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12473,6 +12204,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27464,3 +27199,7 @@ msgstr "" #: ../system/version.rst:4 msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Konfiguration" diff --git a/locale/de/LC_MESSAGES/admin-docs.po b/locale/de/LC_MESSAGES/admin-docs.po index 642e1ec1..ff577491 100644 --- a/locale/de/LC_MESSAGES/admin-docs.po +++ b/locale/de/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2026-02-17 13:00+0000\n" "Last-Translator: Ralf Schmid \n" "Language-Team: German ”." @@ -5124,7 +5124,7 @@ msgstr "" "Benachrichtigungen kommen immer von \"Notification Master " "\"." -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -5136,7 +5136,7 @@ msgstr "" "Usern, die Googles `E-Mail Versandlimit `_ überschreiten, kann der Account deaktiviert werden." -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -5145,13 +5145,13 @@ msgstr "" "email/index>` ein und benutzen Sie die Einstellungen für die :ref:`E-Mail " "Benachrichtigung `." -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" "Ich habe mein Konto erfolgreich hinzugefügt, aber Zammad holt keine neuen E-" "Mails ab" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -14036,366 +14036,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "Screenshot der \"Trigger\" in den Einstellungen" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "Wie funktionieren Trigger" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "Trigger bestehen hauptsächlich aus drei Teilen:" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" -"**Aktivator:** legt fest, wann und wie der Trigger ausgewertet werden muss." - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" -"**Bedingung:** definiert die Tickets auf Grundlage von Attributen, für die " -"eine Aktion ausgeführt werden soll." - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" -"**Aktionen:** legen fest, was in einem Ticket, das die Bedingung erfüllt, " -"geändert werden soll." - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" -"Trigger werden in alphabetischer Reihenfolge nach ihrem **Namen** " -"ausgeführt. In manchen Situationen können Trigger jedoch die falsche Wahl " -"sein, siehe :doc:`/manage/trigger/limitations` für weitere Informationen." - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "Aktivator" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" -"Wählen Sie im Abschnitt **Aktiviert durch** zwischen einem aktions- oder " -"zeitbasierten Aktivator." - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "Screenshot des Aktivator-Abschnitts im Trigger-Dialog." - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "Aktion" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" -"Ein aktionsbasierter Trigger erfordert immer eine Ticket-Aktualisierung, um " -"ausgeführt zu werden. Dies kann eine Aktualisierung durch einen Agent oder " -"sogar interne Systemaktualisierungen wie aktualisierte SLA-Zeiten sein. " -"Weitere Einzelheiten finden Sie in der nachstehenden Erklärung." - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "Selektiv" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" -"Überprüft, ob ein Attribut der Bedingung aktualisiert wurde ODER ein Artikel " -"hinzugefügt wurde und die Bedingung erfüllt ist. Wenn die Attribute der " -"Bedingung nicht berührt wurden und kein neuer Artikel hinzugefügt wurde, " -"wird der Trigger nicht ausgeführt." - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" -"**Beispiel:** Ein Trigger mit einer Bedingung für die Priorität **1 " -"niedrig** wird ausgeführt, wenn das Ticket auf **1 niedrig** geändert wurde." - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "Immer" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" -"Überprüft, ob der aktuelle Status des Tickets der Bedingung entspricht. Das " -"bedeutet: Der Trigger wird immer dann ausgeführt, wenn das Ticket " -"aktualisiert wird und die Bedingung zutrifft, unabhängig davon, was geändert " -"wurde. Dies kann dazu führen, dass ein solcher Trigger häufiger ausgeführt " -"wird." - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" -"**Beispiel:** Ein Trigger mit einer Bedingung für die Priorität **1 " -"niedrig** wird ausgeführt, wenn das Ticket in eine andere Gruppe verschoben " -"wurde, während die Priorität **1 niedrig** eingestellt war." - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" -"Verwenden Sie im Zweifelsfall **Selektiv**. Die Aktions-Ausführung **Immer** " -"kann zu unerwartetem Verhalten führen, z.B. wenn der Trigger nach " -"systeminternen Änderungen des Tickets ausgeführt wird, die in der Ticket-" -"Historie nicht sichtbar sind." - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "Zeitereignis" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" -"Die Ausführung wird ausgelöst, wenn eines der folgenden Ereignisse eintritt:" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "Zeitpunkt einer Erinnerung ist erreicht" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "Eskalation ist erreicht" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "Eskalationswarnung ist erreicht" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" -"Wenn ein solches Zeitereignis erreicht wird, wird der Trigger ausgeführt, " -"wenn die Bedingung erfüllt ist. Dies ist das gleiche Verhalten wie der " -"\"Immer\"-Modus des aktionsbasierten Aktivators." - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "Bedingung" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" -"Verwenden Sie ein oder mehrere Attribute und Werte in einer Bedingung, denen " -"die Tickets entsprechen müssen, auf die Sie Änderungen anwenden möchten. " -"Erstellen Sie Ihre Bedingung im Abschnitt **Bedingungen für zu verarbeitende " -"Objekte**:" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "Screenshot des Bedingungsbereichs im Trigger-Dialog." - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" -"Legen Sie im Abschnitt **Führt folgende Änderungen an Objekten durch** fest, " -"welche Änderungen auf Tickets angewandt werden sollen, die Ihren Bedingungen " -"entsprechen:" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "Screenshot des Aktionsbereichs im Trigger-Dialog." - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" -"Bestimmte Aktionen (z.B. E-Mail, SMS und Notizen) unterstützen :doc:`/misc/" -"variables` (siehe Screenshot oben), mit denen Sie sehr individuelle " -"Nachrichtenvorlagen erstellen können." - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" -"Ein Trigger kann folgende Änderungen vornehmen, wenn seine Bedingungen " -"erfüllt sind:" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "Ändern des Tickets" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" -"Beispiele: seine Priorität erhöhen, es schließen, es neu zuweisen, es " -"umbenennen, Tags hinzufügen, abonnieren und abbestellen von " -"Benachrichtigungen für einzelne/alle Benutzer usw." - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" -"Datums- und Zeitattribute (wie **warten auf Erinnerung**) können *absolut* " -"oder *relativ* angegeben werden." - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" -"Sie können auch statischen Text mit Platzhaltern für Textfelder kombinieren. " -"Beachten Sie, dass die Werte der Platzhalter zum Ausführungszeitpunkt des " -"Triggers bekannt sein müssen. Erfahren Sie mehr über :doc:`/misc/variables`." - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "Eine E-Mail oder SMS senden" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" -"Entweder an den Kunden, den Agent, dem das Ticket gehört, oder an alle " -"Agenten im System." - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" -"Beim Versenden von E-Mails können Sie bei Bedarf die Anhänge des auslösenden " -"Artikels einfügen." - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" -"Um E-Mails mit Triggern zu versenden, müssen Sie eine E-Mail-Adresse für die " -"Gruppe konfigurieren, in der der Trigger arbeitet. Wenn Sie das nicht tun, " -"überspringt Zammad die Ausführung des Triggers." - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr ":doc:`Einen Webhook auslösen `" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" -"Verbinden Sie Zammad mit einem anderen Webdienst oder einer Anwendung, um " -"Live-Updates über neue Tickets zu erhalten." - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "Interne oder öffentliche Notizen zu Tickets hinzufügen" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" -"So können Sie Ihre Mitarbeiter bei Bedarf mit spezifischen Informationen " -"unterstützen (z.B. automatische Änderungen, die ein Trigger ausgeführt hat)." - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr ":doc:`Ausführen eines KI-Agenten `" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "Starten Sie einen KI-Agenten mit Hilfe von Triggern." - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "Sprache für ausgeführte Aktionen" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" -"Die Sprache und die Zeitzone legen ein Format für Datums- und Zeitstempel " -"fest, die bei Verwendung von Zeit-/Datums-Variablen ausgegeben werden. Diese " -"Einstellungen sind für Trigger anpassbar." - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "Screenshot zeigt Sprachanpassung im Trigger-Dialog" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" -"Es empfiehlt sich, für jede Sprache/Zeitzone einen eigenen angepassten " -"Trigger zu erstellen und diesen auf der Grundlage von Benutzer- oder " -"Organisationsattributen auszuführen." - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" -"Das Format und die Zeitzone von Datums- und Zeitstempel-Variablen ist durch " -"die Verwendung der Methode ``dt()`` anpassbar. Außerdem kann die Methode " -"``t()`` verwendet werden, um Text-Variablen entsprechend der gewählten " -"Sprache zu übersetzen." - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" -"Für die Verwendung der ``t()`` und ``dt()`` Methoden folgen Sie bitte den " -"Anweisungen im Bereich :ref:`Variablen `." - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "Trigger-Beispiele" @@ -14409,9 +14049,11 @@ msgstr "" "Automatisierungen, die Sie mithilfe von Triggern einrichten können." #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +#, fuzzy +#| msgid "" +#| "To learn about triggers in detail, first go to :doc:`/manage/trigger/how-" +#| "do-they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" "Um mehr über Trigger im Detail zu erfahren, schauen Sie sich zuerst :doc:`/" "manage/trigger/how-do-they-work` an." @@ -15548,12 +15190,12 @@ msgid "" "webhook in JSON format. To insert supported :doc:`/misc/variables`, " "use :kbd:`:` :kbd:`:` or insert ``#{`` for autocomplete." msgstr "" -"Standardmäßig ist dies ausgeschaltet und der Webhook sendet immer :ref" -":`webhook-payload-default` an den Endpunkt. Wenn eingeschaltet, wird unten " -"ein Code-Editor angezeigt, in dem Sie eine eigene Nutzlast für Ihren Webhook " -"im JSON-Format konfigurieren können. Um unterstützte :doc:`/misc/variables` " -"einzufügen, verwenden Sie :kbd:`:` :kbd:`:` oder fügen Sie ``#{`` zur " -"automatischen Vervollständigung ein." +"Standardmäßig ist dies ausgeschaltet und der Webhook sendet " +"immer :ref:`webhook-payload-default` an den Endpunkt. Wenn eingeschaltet, " +"wird unten ein Code-Editor angezeigt, in dem Sie eine eigene Nutzlast für " +"Ihren Webhook im JSON-Format konfigurieren können. Um unterstützte :doc:`/" +"misc/variables` einzufügen, verwenden Sie :kbd:`:` :kbd:`:` oder fügen Sie " +"``#{`` zur automatischen Vervollständigung ein." #: ../manage/webhook/add.rst:102 msgid "" @@ -15843,6 +15485,17 @@ msgstr "" "Wählen Sie anschließend im Feld **Aktiviert durch** einen geeigneten " "Aktivierungstyp aus:" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "Aktion" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -15861,6 +15514,10 @@ msgstr "" "Optionen für die **Aktionsausführung** einstellen, um zu beeinflussen, wie " "die konfigurierte Bedingung auswertet wird:" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "Selektiv" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -15871,6 +15528,10 @@ msgstr "" "aktualisiert wurde. Wenn die auslösende Aktion kein Update war wird geprüft, " "ob die Bedingungen übereinstimmen." +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "Immer" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -34386,6 +34047,302 @@ msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" "Zeigt an, welche Version derzeit auf Ihrer Zammad-Instanz verwendet wird." +#~ msgid "How Do Triggers Work" +#~ msgstr "Wie funktionieren Trigger" + +#~ msgid "Triggers consist mainly of three parts:" +#~ msgstr "Trigger bestehen hauptsächlich aus drei Teilen:" + +#~ msgid "**Activator:** defines when and how the trigger has to be evaluated." +#~ msgstr "" +#~ "**Aktivator:** legt fest, wann und wie der Trigger ausgewertet werden " +#~ "muss." + +#~ msgid "" +#~ "**Condition:** defines the tickets for which an action has to be executed " +#~ "based on attributes." +#~ msgstr "" +#~ "**Bedingung:** definiert die Tickets auf Grundlage von Attributen, für " +#~ "die eine Aktion ausgeführt werden soll." + +#~ msgid "" +#~ "**Actions:** define what to change in a ticket which matches the " +#~ "condition." +#~ msgstr "" +#~ "**Aktionen:** legen fest, was in einem Ticket, das die Bedingung erfüllt, " +#~ "geändert werden soll." + +#~ msgid "" +#~ "Triggers are evaluated in alphabetical order by **name.** In some " +#~ "situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" +#~ "limitations` for more information." +#~ msgstr "" +#~ "Trigger werden in alphabetischer Reihenfolge nach ihrem **Namen** " +#~ "ausgeführt. In manchen Situationen können Trigger jedoch die falsche Wahl " +#~ "sein, siehe :doc:`/manage/trigger/limitations` für weitere Informationen." + +#~ msgid "Activator" +#~ msgstr "Aktivator" + +#~ msgid "" +#~ "Choose between an action- or time-based activator in the **Activated by** " +#~ "section." +#~ msgstr "" +#~ "Wählen Sie im Abschnitt **Aktiviert durch** zwischen einem aktions- oder " +#~ "zeitbasierten Aktivator." + +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "Screenshot des Aktivator-Abschnitts im Trigger-Dialog." + +#~ msgid "" +#~ "An action based trigger always requires a ticket update to run. This can " +#~ "be an update by an agent or even internal system updates like updated SLA " +#~ "times. See the explanation below for more details." +#~ msgstr "" +#~ "Ein aktionsbasierter Trigger erfordert immer eine Ticket-Aktualisierung, " +#~ "um ausgeführt zu werden. Dies kann eine Aktualisierung durch einen Agent " +#~ "oder sogar interne Systemaktualisierungen wie aktualisierte SLA-Zeiten " +#~ "sein. Weitere Einzelheiten finden Sie in der nachstehenden Erklärung." + +#~ msgid "" +#~ "Checks if any attribute from the condition was updated OR an article was " +#~ "added and the condition matches. If the attributes of the condition " +#~ "weren't touched and no new article was added, the trigger doesn't run." +#~ msgstr "" +#~ "Überprüft, ob ein Attribut der Bedingung aktualisiert wurde ODER ein " +#~ "Artikel hinzugefügt wurde und die Bedingung erfüllt ist. Wenn die " +#~ "Attribute der Bedingung nicht berührt wurden und kein neuer Artikel " +#~ "hinzugefügt wurde, wird der Trigger nicht ausgeführt." + +#~ msgid "" +#~ "**Example:** A trigger with a condition for priority **1 low** will run " +#~ "if the ticket was changed to **1 low**." +#~ msgstr "" +#~ "**Beispiel:** Ein Trigger mit einer Bedingung für die Priorität **1 " +#~ "niedrig** wird ausgeführt, wenn das Ticket auf **1 niedrig** geändert " +#~ "wurde." + +#~ msgid "" +#~ "Checks if the current state of the ticket matches the condition. This " +#~ "means: the trigger always runs when the ticket is updated and the " +#~ "condition matches, no matter what was changed. This can lead to more " +#~ "often executions of such a trigger." +#~ msgstr "" +#~ "Überprüft, ob der aktuelle Status des Tickets der Bedingung entspricht. " +#~ "Das bedeutet: Der Trigger wird immer dann ausgeführt, wenn das Ticket " +#~ "aktualisiert wird und die Bedingung zutrifft, unabhängig davon, was " +#~ "geändert wurde. Dies kann dazu führen, dass ein solcher Trigger häufiger " +#~ "ausgeführt wird." + +#~ msgid "" +#~ "**Example:** A trigger with a condition for priority **1 low** will run " +#~ "if the ticket was moved to another group while priority was set **1 low**." +#~ msgstr "" +#~ "**Beispiel:** Ein Trigger mit einer Bedingung für die Priorität **1 " +#~ "niedrig** wird ausgeführt, wenn das Ticket in eine andere Gruppe " +#~ "verschoben wurde, während die Priorität **1 niedrig** eingestellt war." + +#~ msgid "" +#~ "If in doubt, use **Selective**. The **Always** action activator can lead " +#~ "to unexpected behavior, e.g. the trigger runs after internal system " +#~ "changes of the ticket, which aren't visible in the ticket history." +#~ msgstr "" +#~ "Verwenden Sie im Zweifelsfall **Selektiv**. Die Aktions-Ausführung " +#~ "**Immer** kann zu unerwartetem Verhalten führen, z.B. wenn der Trigger " +#~ "nach systeminternen Änderungen des Tickets ausgeführt wird, die in der " +#~ "Ticket-Historie nicht sichtbar sind." + +#~ msgid "Time Event" +#~ msgstr "Zeitereignis" + +#~ msgid "The execution is triggered when one of the following events occur:" +#~ msgstr "" +#~ "Die Ausführung wird ausgelöst, wenn eines der folgenden Ereignisse " +#~ "eintritt:" + +#~ msgid "Time of a reminder is reached" +#~ msgstr "Zeitpunkt einer Erinnerung ist erreicht" + +#~ msgid "Escalation is reached" +#~ msgstr "Eskalation ist erreicht" + +#~ msgid "Escalation warning is reached" +#~ msgstr "Eskalationswarnung ist erreicht" + +#~ msgid "" +#~ "When such a time event is reached, the trigger runs if the condition " +#~ "matches. This is the same behavior as action-based activator's \"always\" " +#~ "mode." +#~ msgstr "" +#~ "Wenn ein solches Zeitereignis erreicht wird, wird der Trigger ausgeführt, " +#~ "wenn die Bedingung erfüllt ist. Dies ist das gleiche Verhalten wie der " +#~ "\"Immer\"-Modus des aktionsbasierten Aktivators." + +#~ msgid "Condition" +#~ msgstr "Bedingung" + +#~ msgid "" +#~ "Use one or more attributes and values in a condition, which the tickets " +#~ "have to match you want to apply changes to. Create your condition in the " +#~ "**Conditions for affected objects** section:" +#~ msgstr "" +#~ "Verwenden Sie ein oder mehrere Attribute und Werte in einer Bedingung, " +#~ "denen die Tickets entsprechen müssen, auf die Sie Änderungen anwenden " +#~ "möchten. Erstellen Sie Ihre Bedingung im Abschnitt **Bedingungen für zu " +#~ "verarbeitende Objekte**:" + +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "Screenshot des Bedingungsbereichs im Trigger-Dialog." + +#~ msgid "" +#~ "Define which changes to apply for tickets which match your condition in " +#~ "the **Execute changes on objects** section:" +#~ msgstr "" +#~ "Legen Sie im Abschnitt **Führt folgende Änderungen an Objekten durch** " +#~ "fest, welche Änderungen auf Tickets angewandt werden sollen, die Ihren " +#~ "Bedingungen entsprechen:" + +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "Screenshot des Aktionsbereichs im Trigger-Dialog." + +#~ msgid "" +#~ "Certain actions (such as email, SMS and notes) support :doc:`/misc/" +#~ "variables` (see screenshot above), which can be used to build highly-" +#~ "customized message templates." +#~ msgstr "" +#~ "Bestimmte Aktionen (z.B. E-Mail, SMS und Notizen) unterstützen :doc:`/" +#~ "misc/variables` (siehe Screenshot oben), mit denen Sie sehr individuelle " +#~ "Nachrichtenvorlagen erstellen können." + +#~ msgid "" +#~ "A trigger can do the following things once its conditions have been met:" +#~ msgstr "" +#~ "Ein Trigger kann folgende Änderungen vornehmen, wenn seine Bedingungen " +#~ "erfüllt sind:" + +#~ msgid "Modify the ticket" +#~ msgstr "Ändern des Tickets" + +#~ msgid "" +#~ "Examples: escalate its priority, close it, reassign it, rename it, add " +#~ "tags, subscribe and unsubscribe specific/all users, etc." +#~ msgstr "" +#~ "Beispiele: seine Priorität erhöhen, es schließen, es neu zuweisen, es " +#~ "umbenennen, Tags hinzufügen, abonnieren und abbestellen von " +#~ "Benachrichtigungen für einzelne/alle Benutzer usw." + +#~ msgid "" +#~ "Date & time attributes (like **Pending till**) can be specified in " +#~ "*absolute* or *relative* terms." +#~ msgstr "" +#~ "Datums- und Zeitattribute (wie **warten auf Erinnerung**) können " +#~ "*absolut* oder *relativ* angegeben werden." + +#~ msgid "" +#~ "You can also combine static text with placeholders for text fields. " +#~ "Remember that the placeholders' values have to be known during trigger " +#~ "runtime. Learn more about :doc:`/misc/variables`." +#~ msgstr "" +#~ "Sie können auch statischen Text mit Platzhaltern für Textfelder " +#~ "kombinieren. Beachten Sie, dass die Werte der Platzhalter zum " +#~ "Ausführungszeitpunkt des Triggers bekannt sein müssen. Erfahren Sie mehr " +#~ "über :doc:`/misc/variables`." + +#~ msgid "Send an email or SMS" +#~ msgstr "Eine E-Mail oder SMS senden" + +#~ msgid "" +#~ "Either to the customer, the agent who owns the ticket, or every agent in " +#~ "the system." +#~ msgstr "" +#~ "Entweder an den Kunden, den Agent, dem das Ticket gehört, oder an alle " +#~ "Agenten im System." + +#~ msgid "" +#~ "Sending emails allows you to include the attachments of the triggering " +#~ "article if required." +#~ msgstr "" +#~ "Beim Versenden von E-Mails können Sie bei Bedarf die Anhänge des " +#~ "auslösenden Artikels einfügen." + +#~ msgid "" +#~ "In order to send emails with triggers, you need to configure an email " +#~ "address for the group, the trigger is working in. If you don't, Zammad " +#~ "will skip the trigger completely." +#~ msgstr "" +#~ "Um E-Mails mit Triggern zu versenden, müssen Sie eine E-Mail-Adresse für " +#~ "die Gruppe konfigurieren, in der der Trigger arbeitet. Wenn Sie das nicht " +#~ "tun, überspringt Zammad die Ausführung des Triggers." + +#~ msgid ":doc:`Fire a webhook `" +#~ msgstr ":doc:`Einen Webhook auslösen `" + +#~ msgid "" +#~ "Connect Zammad to another web service or application to give it live " +#~ "updates about new tickets." +#~ msgstr "" +#~ "Verbinden Sie Zammad mit einem anderen Webdienst oder einer Anwendung, um " +#~ "Live-Updates über neue Tickets zu erhalten." + +#~ msgid "Add internal or public notes to the ticket" +#~ msgstr "Interne oder öffentliche Notizen zu Tickets hinzufügen" + +#~ msgid "" +#~ "This allows you to help your agents with specific information if needed. " +#~ "(e.g. automated changes a trigger applied to the ticket)" +#~ msgstr "" +#~ "So können Sie Ihre Mitarbeiter bei Bedarf mit spezifischen Informationen " +#~ "unterstützen (z.B. automatische Änderungen, die ein Trigger ausgeführt " +#~ "hat)." + +#~ msgid ":doc:`Run an AI agent `" +#~ msgstr ":doc:`Ausführen eines KI-Agenten `" + +#~ msgid "Trigger an AI agent to run using triggers." +#~ msgstr "Starten Sie einen KI-Agenten mit Hilfe von Triggern." + +#~ msgid "Localization of Execution Changes" +#~ msgstr "Sprache für ausgeführte Aktionen" + +#~ msgid "" +#~ "The system locale and timezone predefines a default format of date and " +#~ "timestamp replacement variables. These settings are customizable for " +#~ "triggers." +#~ msgstr "" +#~ "Die Sprache und die Zeitzone legen ein Format für Datums- und Zeitstempel " +#~ "fest, die bei Verwendung von Zeit-/Datums-Variablen ausgegeben werden. " +#~ "Diese Einstellungen sind für Trigger anpassbar." + +#~ msgid "Screenshot showing localization section of trigger dialog" +#~ msgstr "Screenshot zeigt Sprachanpassung im Trigger-Dialog" + +#~ msgid "" +#~ "Best practice is to create single separated localized triggers for each " +#~ "language/timezone and execute them based on user or organization " +#~ "attributes." +#~ msgstr "" +#~ "Es empfiehlt sich, für jede Sprache/Zeitzone einen eigenen angepassten " +#~ "Trigger zu erstellen und diesen auf der Grundlage von Benutzer- oder " +#~ "Organisationsattributen auszuführen." + +#~ msgid "" +#~ "The format and timezone of date and timestamp replacement variables is " +#~ "customizable by the use of the ``dt()`` method. Further on the ``t()`` " +#~ "method can be used to translated string replacement variables according " +#~ "to the selected locale language." +#~ msgstr "" +#~ "Das Format und die Zeitzone von Datums- und Zeitstempel-Variablen ist " +#~ "durch die Verwendung der Methode ``dt()`` anpassbar. Außerdem kann die " +#~ "Methode ``t()`` verwendet werden, um Text-Variablen entsprechend der " +#~ "gewählten Sprache zu übersetzen." + +#~ msgid "" +#~ "For usage of the ``t()`` and ``dt()`` method, please follow the " +#~ "instructions in the :ref:`variables section `." +#~ msgstr "" +#~ "Für die Verwendung der ``t()`` und ``dt()`` Methoden folgen Sie bitte den " +#~ "Anweisungen im Bereich :ref:`Variablen `." + #~ msgid "" #~ "Defaults to off - webhook will always send :ref:`webhook-payload-default` " #~ "to the target endpoint." diff --git a/locale/es/LC_MESSAGES/admin-docs.po b/locale/es/LC_MESSAGES/admin-docs.po index 5c365525..4c292236 100644 --- a/locale/es/LC_MESSAGES/admin-docs.po +++ b/locale/es/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-10-14 15:00+0000\n" "Last-Translator: Fernando \n" "Language-Team: Spanish ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4271,17 +4271,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11437,297 +11437,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of activator section in trigger dialog." -msgstr "" -"Captura de pantalla que muestra la configuración básica de una cuenta de " -"correo electrónico entrante" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Configuración" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of condition section in trigger dialog." -msgstr "" -"Captura de pantalla que muestra la configuración básica de una cuenta de " -"correo electrónico entrante" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of action section in trigger dialog." -msgstr "" -"Captura de pantalla que muestra la configuración básica de una cuenta de " -"correo electrónico entrante" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11740,9 +11449,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12854,6 +12561,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12867,6 +12585,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12874,6 +12596,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -28067,6 +27793,28 @@ msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" "Muestra qué versión se está utilizando actualmente en su instancia de Zammad." +#, fuzzy +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "" +#~ "Captura de pantalla que muestra la configuración básica de una cuenta de " +#~ "correo electrónico entrante" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Configuración" + +#, fuzzy +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "" +#~ "Captura de pantalla que muestra la configuración básica de una cuenta de " +#~ "correo electrónico entrante" + +#, fuzzy +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "" +#~ "Captura de pantalla que muestra la configuración básica de una cuenta de " +#~ "correo electrónico entrante" + #, fuzzy #~ msgid "SLA Example" #~ msgstr "Ejemplo" diff --git a/locale/es_CO/LC_MESSAGES/admin-docs.po b/locale/es_CO/LC_MESSAGES/admin-docs.po index 92126cfa..2334809d 100644 --- a/locale/es_CO/LC_MESSAGES/admin-docs.po +++ b/locale/es_CO/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -1375,7 +1375,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:127 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1535,7 +1535,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:180 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1649,7 +1649,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:135 +#: ../channels/google/basic-setup.rst:137 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3947,59 +3947,59 @@ msgid "" "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:127 +#: ../channels/google/basic-setup.rst:129 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:143 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:144 +#: ../channels/google/basic-setup.rst:146 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:146 +#: ../channels/google/basic-setup.rst:148 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:149 +#: ../channels/google/basic-setup.rst:151 msgid "" "**Zammad is expecting specific settings.** In order for Zammad to display " "the migration option, it expects the channels hostname to be " "``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:155 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:159 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:161 +#: ../channels/google/basic-setup.rst:163 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:167 +#: ../channels/google/basic-setup.rst:169 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4012,27 +4012,27 @@ msgstr "" msgid "Migrate an existing email channel to Google" msgstr "" -#: ../channels/google/basic-setup.rst:182 +#: ../channels/google/basic-setup.rst:184 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:183 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:196 +#: ../channels/google/basic-setup.rst:198 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:187 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4040,17 +4040,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11067,287 +11067,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11359,9 +11078,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12446,6 +12163,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12459,6 +12187,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12466,6 +12198,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/es_MX/LC_MESSAGES/admin-docs.po b/locale/es_MX/LC_MESSAGES/admin-docs.po index 92534859..a97a9643 100644 --- a/locale/es_MX/LC_MESSAGES/admin-docs.po +++ b/locale/es_MX/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-11-19 13:00+0000\n" "Last-Translator: Sebastian Diaz \n" "Language-Team: Spanish (Mexico) ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4082,17 +4082,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11112,287 +11112,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11404,9 +11123,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12491,6 +12208,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12504,6 +12232,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12511,6 +12243,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/fa/LC_MESSAGES/admin-docs.po b/locale/fa/LC_MESSAGES/admin-docs.po index 71b77e08..943f0099 100644 --- a/locale/fa/LC_MESSAGES/admin-docs.po +++ b/locale/fa/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2024-11-19 05:00+0000\n" "Last-Translator: sesoltani \n" "Language-Team: Persian ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4071,17 +4071,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11108,288 +11108,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "پیکربندی" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11401,9 +11119,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12488,6 +12204,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12501,6 +12228,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12508,6 +12239,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27511,6 +27246,10 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "پیکربندی" + #, fuzzy #~ msgid "Provider Configuration" #~ msgstr "پیکربندی" diff --git a/locale/fr/LC_MESSAGES/admin-docs.po b/locale/fr/LC_MESSAGES/admin-docs.po index 3a215345..8ce15398 100644 --- a/locale/fr/LC_MESSAGES/admin-docs.po +++ b/locale/fr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2024-10-08 00:00+0000\n" "Last-Translator: Misha \n" "Language-Team: French ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4257,17 +4257,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11406,294 +11406,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of activator section in trigger dialog." -msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Boîte de dialogue de configuration avancée" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of condition section in trigger dialog." -msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of action section in trigger dialog." -msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11706,9 +11418,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12817,6 +12527,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12830,6 +12551,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12837,6 +12562,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -28027,6 +27756,25 @@ msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" "Voir quelle version est actuellement utilisée pour votre instance Zammad." +#, fuzzy +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "" +#~ "Capture d'écran montrant la configuration de base d'une boîte de réception" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Boîte de dialogue de configuration avancée" + +#, fuzzy +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "" +#~ "Capture d'écran montrant la configuration de base d'une boîte de réception" + +#, fuzzy +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "" +#~ "Capture d'écran montrant la configuration de base d'une boîte de réception" + #, fuzzy #~ msgid "Online notifications" #~ msgstr "Intégrations" diff --git a/locale/fr_CA/LC_MESSAGES/admin-docs.po b/locale/fr_CA/LC_MESSAGES/admin-docs.po index 6287496c..11d9e62c 100644 --- a/locale/fr_CA/LC_MESSAGES/admin-docs.po +++ b/locale/fr_CA/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2021-12-03 14:33+0000\n" "Last-Translator: TRANSFER FROM TRANSIFEX \n" "Language-Team: French (Canada) ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4197,17 +4197,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11308,288 +11308,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Bloquer les notifications" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11602,9 +11320,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12700,6 +12416,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12713,6 +12440,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12720,6 +12451,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -28015,6 +27750,10 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Bloquer les notifications" + #, fuzzy #~ msgid ":doc:`/manage/trigger`" #~ msgstr "Dernière valeur de contact utilisée à :doc:`/manage/trigger`" diff --git a/locale/hr/LC_MESSAGES/admin-docs.po b/locale/hr/LC_MESSAGES/admin-docs.po index b3459ba9..8a5326ce 100644 --- a/locale/hr/LC_MESSAGES/admin-docs.po +++ b/locale/hr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2022-06-15 13:40+0000\n" "Last-Translator: Ivan Perovic \n" "Language-Team: Croatian ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4102,17 +4102,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11159,288 +11159,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Konfiguracija chat widgeta" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11453,9 +11171,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12547,6 +12263,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12560,6 +12287,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12567,6 +12298,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27607,6 +27342,10 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Konfiguracija chat widgeta" + #, fuzzy #~ msgid "SLA Example" #~ msgstr "Primjer" diff --git a/locale/hu/LC_MESSAGES/admin-docs.po b/locale/hu/LC_MESSAGES/admin-docs.po index c7962fc1..483bd9c4 100644 --- a/locale/hu/LC_MESSAGES/admin-docs.po +++ b/locale/hu/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -1375,7 +1375,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:127 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1535,7 +1535,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:180 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1649,7 +1649,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:135 +#: ../channels/google/basic-setup.rst:137 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3947,59 +3947,59 @@ msgid "" "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:127 +#: ../channels/google/basic-setup.rst:129 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:143 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:144 +#: ../channels/google/basic-setup.rst:146 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:146 +#: ../channels/google/basic-setup.rst:148 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:149 +#: ../channels/google/basic-setup.rst:151 msgid "" "**Zammad is expecting specific settings.** In order for Zammad to display " "the migration option, it expects the channels hostname to be " "``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:155 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:159 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:161 +#: ../channels/google/basic-setup.rst:163 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:167 +#: ../channels/google/basic-setup.rst:169 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4012,27 +4012,27 @@ msgstr "" msgid "Migrate an existing email channel to Google" msgstr "" -#: ../channels/google/basic-setup.rst:182 +#: ../channels/google/basic-setup.rst:184 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:183 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:196 +#: ../channels/google/basic-setup.rst:198 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:187 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4040,17 +4040,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11067,287 +11067,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11359,9 +11078,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12446,6 +12163,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12459,6 +12187,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12466,6 +12198,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/it/LC_MESSAGES/admin-docs.po b/locale/it/LC_MESSAGES/admin-docs.po index ccfd7410..88810964 100644 --- a/locale/it/LC_MESSAGES/admin-docs.po +++ b/locale/it/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2026-02-04 21:00+0000\n" "Last-Translator: Adajkkp0 \n" "Language-Team: Italian ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4118,17 +4118,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11156,287 +11156,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11448,9 +11167,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12539,6 +12256,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12552,6 +12280,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12559,6 +12291,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/nl/LC_MESSAGES/admin-docs.po b/locale/nl/LC_MESSAGES/admin-docs.po index 6f4b3ae6..d03ec89e 100644 --- a/locale/nl/LC_MESSAGES/admin-docs.po +++ b/locale/nl/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -1375,7 +1375,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:127 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1535,7 +1535,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:180 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1649,7 +1649,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:135 +#: ../channels/google/basic-setup.rst:137 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3947,59 +3947,59 @@ msgid "" "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:127 +#: ../channels/google/basic-setup.rst:129 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:143 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:144 +#: ../channels/google/basic-setup.rst:146 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:146 +#: ../channels/google/basic-setup.rst:148 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:149 +#: ../channels/google/basic-setup.rst:151 msgid "" "**Zammad is expecting specific settings.** In order for Zammad to display " "the migration option, it expects the channels hostname to be " "``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:155 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:159 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:161 +#: ../channels/google/basic-setup.rst:163 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:167 +#: ../channels/google/basic-setup.rst:169 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4012,27 +4012,27 @@ msgstr "" msgid "Migrate an existing email channel to Google" msgstr "" -#: ../channels/google/basic-setup.rst:182 +#: ../channels/google/basic-setup.rst:184 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:183 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:196 +#: ../channels/google/basic-setup.rst:198 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:187 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4040,17 +4040,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11067,287 +11067,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11359,9 +11078,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12446,6 +12163,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12459,6 +12187,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12466,6 +12198,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/pl/LC_MESSAGES/admin-docs.po b/locale/pl/LC_MESSAGES/admin-docs.po index 18f28034..4a6368cc 100644 --- a/locale/pl/LC_MESSAGES/admin-docs.po +++ b/locale/pl/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2026-01-10 06:00+0000\n" "Last-Translator: MBekspert \n" "Language-Team: Polish ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4050,17 +4050,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11091,287 +11091,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11384,9 +11103,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12476,6 +12193,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12489,6 +12217,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12496,6 +12228,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/pt_BR/LC_MESSAGES/admin-docs.po b/locale/pt_BR/LC_MESSAGES/admin-docs.po index 35adb074..fd54fec0 100644 --- a/locale/pt_BR/LC_MESSAGES/admin-docs.po +++ b/locale/pt_BR/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-09-30 15:00+0000\n" "Last-Translator: Murilo Araujo Lima \n" "Language-Team: Portuguese (Brazil) ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4125,17 +4125,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11334,290 +11334,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -#, fuzzy -msgid "How Do Triggers Work" -msgstr "Funciona desta forma:" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -#, fuzzy -msgid "Selective" -msgstr "Árvore de Seleção" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Configuração" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11630,9 +11346,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12736,6 +12450,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12749,6 +12474,11 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +#, fuzzy +msgid "Selective" +msgstr "Árvore de Seleção" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12756,6 +12486,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -28004,6 +27738,14 @@ msgstr "" "Mostra que versão está sendo atualmente utilizada pela sua instância do " "Zammad." +#, fuzzy +#~ msgid "How Do Triggers Work" +#~ msgstr "Funciona desta forma:" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Configuração" + #, fuzzy #~ msgid "How Do SLAs Work" #~ msgstr "Como isso funciona...?!" diff --git a/locale/ru/LC_MESSAGES/admin-docs.po b/locale/ru/LC_MESSAGES/admin-docs.po index 3bf51139..1c862e52 100644 --- a/locale/ru/LC_MESSAGES/admin-docs.po +++ b/locale/ru/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-05-15 07:00+0000\n" "Last-Translator: Polina \n" "Language-Team: Russian ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4072,17 +4072,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11129,294 +11129,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of activator section in trigger dialog." -msgstr "" -"Снимок экрана, показывающий диалог создания состояния заявки с примером" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Конфигурация" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of condition section in trigger dialog." -msgstr "" -"Снимок экрана, показывающий диалог создания состояния заявки с примером" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of action section in trigger dialog." -msgstr "" -"Снимок экрана, показывающий диалог создания состояния заявки с примером" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "Примеры триггеров" @@ -11428,9 +11140,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12522,6 +12232,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12535,6 +12256,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12542,6 +12267,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27579,6 +27308,25 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "" +#~ "Снимок экрана, показывающий диалог создания состояния заявки с примером" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Конфигурация" + +#, fuzzy +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "" +#~ "Снимок экрана, показывающий диалог создания состояния заявки с примером" + +#, fuzzy +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "" +#~ "Снимок экрана, показывающий диалог создания состояния заявки с примером" + #~ msgid "SLA Example" #~ msgstr "Пример SLA" diff --git a/locale/sr/LC_MESSAGES/admin-docs.po b/locale/sr/LC_MESSAGES/admin-docs.po index c307deeb..b34d8300 100644 --- a/locale/sr/LC_MESSAGES/admin-docs.po +++ b/locale/sr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad Admin Documentation pre-release\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2026-02-17 13:00+0000\n" "Last-Translator: Dusan Vuckovic \n" "Language-Team: Serbian ”." @@ -4926,7 +4926,7 @@ msgstr "" "Обавештења ће увек долазити од „Notification Master " "“." -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4938,7 +4938,7 @@ msgstr "" "прекораче Google `ограничења за слање е-поште `_ могу бити суспендовани налози." -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -4946,11 +4946,11 @@ msgstr "" "Уместо тога, подесите генерички :doc:`имејл канал ` и " "користите подешавање :ref:`имејл обавештења `." -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "Успешно сам додао свој налог, али Zammad не преузима нову пошту" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -13490,352 +13490,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "Снимак екрана странице „Окидачи“ у административном панелу" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "Како окидачи уствари раде" - -#: ../manage/trigger/how-do-they-work.rst:4 -#, fuzzy -msgid "Triggers consist mainly of three parts:" -msgstr "Окидачи се састоје од три дела:" - -#: ../manage/trigger/how-do-they-work.rst:6 -#, fuzzy -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "**Извршиоци:** одређују „када се поставља питање?”" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" -"Окидачи се извршавају по абецедном реду, према **називу.** У неким " -"ситуацијама окидачи могу бити погрешан избор, погледајте :doc:`ограничења ` за више информација." - -#: ../manage/trigger/how-do-they-work.rst:16 -#, fuzzy -msgid "Activator" -msgstr "Активација" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of activator section in trigger dialog." -msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "Радња" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" -"Окидач радњи увек захтева освежавање тикета пре покретања. Ово може бити " -"освежавање од стране оператера или чак интерно системско освежавање као ново " -"SLA време. Погледајте објашњење испод за више детаља." - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "Селективно" - -#: ../manage/trigger/how-do-they-work.rst:34 -#, fuzzy -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" -"Проверава да ли је атрибут из услова освежен. Уколико јесте, окидач ће бити " -"покренут. Уколико атрибути из услова нису измењени, окидач неће бити " -"покренут." - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" -"**Пример:** Окидач са условом за приоритетом подешеним на **1 низак** ће " -"бити покренут ако је приоритет тикета измењен на **1 низак**." - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "Увек" - -#: ../manage/trigger/how-do-they-work.rst:42 -#, fuzzy -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" -"Проверава да ли се тренутно стање тикета подудара са условом. Ово значи да " -"ће окидач увек бити покренут када је тикет освежен, без обзира на врсту " -"измене. Ово може довести до честог извршавања таквог окидача." - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" -"**Пример:** Окидач са условом за приоритетом подешеним на **1 низак** ће " -"бити покренут ако је тикет премештен у другу групу док је приоритет подешен " -"на **1 низак**." - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" -"Уколико нисте сигурни, користите **Селективно**. Активатор радњи **Увек** " -"може довести до неочекиваног понашања, нпр. окидач ће бити покренут након " -"интерних системских измена тикета, које нису видљиве у историјату тикета." - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "Временски догађај" - -#: ../manage/trigger/how-do-they-work.rst:57 -#, fuzzy -msgid "The execution is triggered when one of the following events occur:" -msgstr "Измените копирану датотеку на један од следећих начина:" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -#, fuzzy -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" -"Извршилац **временског догађаја** једноставно проверава да ли се **услови** " -"подударају. Ово је исто понашање као и режим извршења „Увек“ заснованог на " -"радњи." - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Услови" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of condition section in trigger dialog." -msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of action section in trigger dialog." -msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" - -#: ../manage/trigger/how-do-they-work.rst:91 -#, fuzzy -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" -"Одређене радње (као што су *имејл*, *SMS* и *напомена*) " -"подржавају :doc:`променљиве `, које се могу користити за " -"израду високо прилагођених шаблона порука." - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "Окидач може да уради следеће ствари када се испуне његови услови:" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "Измена тикета" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" -"Примери: ескалирајте приоритет, затворите га, поново доделите, промените " -"назив, додајте ознаке, претплатите и откажите претплату за одређене/све " -"кориснике, итд." - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" -"Атрибути датума и времена (као што је **На чекању до**) се могу навести у " -"*апсолутним* или *релативним* терминима." - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" -"Такође можете комбиновати статички текст са предефинисаним вредностима за " -"текстуална поља. Запамтите да предефинисане вредности морају бити познате " -"током времена извршавања окидача. Сазнајте више о :doc:`/misc/variables`." - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "Пошаљите имејл или SMS" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" -"Клијенту, оператеру који поседује карту или сваком оператеру у систему." - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" -"Слање имејла вам омогућава да по потреби укључите прилоге окидајућег чланка." - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" -"Да бисте слали имејл поруке окидачима, морате да подесите имејл адресу за " -"групу у којој окидач ради. Ако то не учините, Zammad ће у потпуности " -"прескочити окидач." - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr ":doc:`Покрените повратни позив `" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" -"Повежите Zammad са другим веб сервисом или апликацијом да бисте га " -"обавестили о новим тикетима уживо." - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "Додајте интерне или јавне напомене у тикет" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" -"Ово вам омогућава да својим оператерима помогнете са одређеним информацијама " -"ако је потребно (нпр. аутоматске промене примењеног окидача на тикет)." - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr ":doc:`Извршавање AI агента `" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "Покрените извршавање AI агента коришћењем окидача." - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "Локализација при извршавању радње" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" -"Језик и временска зона система одређују подразумевани формат датума и " -"времена приликом замене вредности променљивих. Ова подешавања могу бити " -"прилагођена за окидаче." - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" -"Најбоља пракса је да се додају појединачни окидачи за сваки језик/временску " -"зону и да се извршавају на основу атрибута корисника или организације." - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" -"Формат и временска зона вредности променљивих датума и временских ознака " -"може да се прилагоди коришћењем ``dt()`` функције. Додатно, коришћењем " -"``t()`` функције може се превести вредност променљиве према одабраном језику." - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" -"За пример коришћења ``t()`` и``dt()`` функције, пратите упутства " -"у :ref:`одељку о променљивама `." - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "Примери окидача" @@ -13849,9 +13503,11 @@ msgstr "" "аутоматизације које можете подесити помоћу окидача." #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +#, fuzzy +#| msgid "" +#| "To learn about triggers in detail, first go to :doc:`/manage/trigger/how-" +#| "do-they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" "Да бисте сазнали више о окидачима, прво посетите :doc:`/manage/trigger/how-" "do-they-work`." @@ -15217,6 +14873,17 @@ msgstr "Активација окидача и режим извршавања msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "Затим изаберите одговарајући тип активације у пољу **Активација**:" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "Радња" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -15235,6 +14902,10 @@ msgstr "" "за **Извршавање радње**, како бисте утицали на то како окидач процењује " "подешене услове:" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "Селективно" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -15245,6 +14916,10 @@ msgstr "" "освежено радњом. Ако је радња иза окидача била другачија од освежавања, " "једноставно ће проверити да ли се услови подударају." +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "Увек" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -33234,6 +32909,252 @@ msgstr "Верзија" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "Приказује која верзија се користи тренутно на вашој Zammad инстанци." +#~ msgid "How Do Triggers Work" +#~ msgstr "Како окидачи уствари раде" + +#, fuzzy +#~ msgid "Triggers consist mainly of three parts:" +#~ msgstr "Окидачи се састоје од три дела:" + +#, fuzzy +#~ msgid "**Activator:** defines when and how the trigger has to be evaluated." +#~ msgstr "**Извршиоци:** одређују „када се поставља питање?”" + +#~ msgid "" +#~ "Triggers are evaluated in alphabetical order by **name.** In some " +#~ "situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" +#~ "limitations` for more information." +#~ msgstr "" +#~ "Окидачи се извршавају по абецедном реду, према **називу.** У неким " +#~ "ситуацијама окидачи могу бити погрешан избор, погледајте :doc:`ограничења " +#~ "` за више информација." + +#, fuzzy +#~ msgid "Activator" +#~ msgstr "Активација" + +#, fuzzy +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" + +#~ msgid "" +#~ "An action based trigger always requires a ticket update to run. This can " +#~ "be an update by an agent or even internal system updates like updated SLA " +#~ "times. See the explanation below for more details." +#~ msgstr "" +#~ "Окидач радњи увек захтева освежавање тикета пре покретања. Ово може бити " +#~ "освежавање од стране оператера или чак интерно системско освежавање као " +#~ "ново SLA време. Погледајте објашњење испод за више детаља." + +#, fuzzy +#~ msgid "" +#~ "Checks if any attribute from the condition was updated OR an article was " +#~ "added and the condition matches. If the attributes of the condition " +#~ "weren't touched and no new article was added, the trigger doesn't run." +#~ msgstr "" +#~ "Проверава да ли је атрибут из услова освежен. Уколико јесте, окидач ће " +#~ "бити покренут. Уколико атрибути из услова нису измењени, окидач неће бити " +#~ "покренут." + +#~ msgid "" +#~ "**Example:** A trigger with a condition for priority **1 low** will run " +#~ "if the ticket was changed to **1 low**." +#~ msgstr "" +#~ "**Пример:** Окидач са условом за приоритетом подешеним на **1 низак** ће " +#~ "бити покренут ако је приоритет тикета измењен на **1 низак**." + +#, fuzzy +#~ msgid "" +#~ "Checks if the current state of the ticket matches the condition. This " +#~ "means: the trigger always runs when the ticket is updated and the " +#~ "condition matches, no matter what was changed. This can lead to more " +#~ "often executions of such a trigger." +#~ msgstr "" +#~ "Проверава да ли се тренутно стање тикета подудара са условом. Ово значи " +#~ "да ће окидач увек бити покренут када је тикет освежен, без обзира на " +#~ "врсту измене. Ово може довести до честог извршавања таквог окидача." + +#~ msgid "" +#~ "**Example:** A trigger with a condition for priority **1 low** will run " +#~ "if the ticket was moved to another group while priority was set **1 low**." +#~ msgstr "" +#~ "**Пример:** Окидач са условом за приоритетом подешеним на **1 низак** ће " +#~ "бити покренут ако је тикет премештен у другу групу док је приоритет " +#~ "подешен на **1 низак**." + +#~ msgid "" +#~ "If in doubt, use **Selective**. The **Always** action activator can lead " +#~ "to unexpected behavior, e.g. the trigger runs after internal system " +#~ "changes of the ticket, which aren't visible in the ticket history." +#~ msgstr "" +#~ "Уколико нисте сигурни, користите **Селективно**. Активатор радњи **Увек** " +#~ "може довести до неочекиваног понашања, нпр. окидач ће бити покренут након " +#~ "интерних системских измена тикета, које нису видљиве у историјату тикета." + +#~ msgid "Time Event" +#~ msgstr "Временски догађај" + +#, fuzzy +#~ msgid "The execution is triggered when one of the following events occur:" +#~ msgstr "Измените копирану датотеку на један од следећих начина:" + +#, fuzzy +#~ msgid "" +#~ "When such a time event is reached, the trigger runs if the condition " +#~ "matches. This is the same behavior as action-based activator's \"always\" " +#~ "mode." +#~ msgstr "" +#~ "Извршилац **временског догађаја** једноставно проверава да ли се " +#~ "**услови** подударају. Ово је исто понашање као и режим извршења „Увек“ " +#~ "заснованог на радњи." + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Услови" + +#, fuzzy +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" + +#, fuzzy +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" + +#, fuzzy +#~ msgid "" +#~ "Certain actions (such as email, SMS and notes) support :doc:`/misc/" +#~ "variables` (see screenshot above), which can be used to build highly-" +#~ "customized message templates." +#~ msgstr "" +#~ "Одређене радње (као што су *имејл*, *SMS* и *напомена*) " +#~ "подржавају :doc:`променљиве `, које се могу користити за " +#~ "израду високо прилагођених шаблона порука." + +#~ msgid "" +#~ "A trigger can do the following things once its conditions have been met:" +#~ msgstr "Окидач може да уради следеће ствари када се испуне његови услови:" + +#~ msgid "Modify the ticket" +#~ msgstr "Измена тикета" + +#~ msgid "" +#~ "Examples: escalate its priority, close it, reassign it, rename it, add " +#~ "tags, subscribe and unsubscribe specific/all users, etc." +#~ msgstr "" +#~ "Примери: ескалирајте приоритет, затворите га, поново доделите, промените " +#~ "назив, додајте ознаке, претплатите и откажите претплату за одређене/све " +#~ "кориснике, итд." + +#~ msgid "" +#~ "Date & time attributes (like **Pending till**) can be specified in " +#~ "*absolute* or *relative* terms." +#~ msgstr "" +#~ "Атрибути датума и времена (као што је **На чекању до**) се могу навести у " +#~ "*апсолутним* или *релативним* терминима." + +#~ msgid "" +#~ "You can also combine static text with placeholders for text fields. " +#~ "Remember that the placeholders' values have to be known during trigger " +#~ "runtime. Learn more about :doc:`/misc/variables`." +#~ msgstr "" +#~ "Такође можете комбиновати статички текст са предефинисаним вредностима за " +#~ "текстуална поља. Запамтите да предефинисане вредности морају бити познате " +#~ "током времена извршавања окидача. Сазнајте више о :doc:`/misc/variables`." + +#~ msgid "Send an email or SMS" +#~ msgstr "Пошаљите имејл или SMS" + +#~ msgid "" +#~ "Either to the customer, the agent who owns the ticket, or every agent in " +#~ "the system." +#~ msgstr "" +#~ "Клијенту, оператеру који поседује карту или сваком оператеру у систему." + +#~ msgid "" +#~ "Sending emails allows you to include the attachments of the triggering " +#~ "article if required." +#~ msgstr "" +#~ "Слање имејла вам омогућава да по потреби укључите прилоге окидајућег " +#~ "чланка." + +#~ msgid "" +#~ "In order to send emails with triggers, you need to configure an email " +#~ "address for the group, the trigger is working in. If you don't, Zammad " +#~ "will skip the trigger completely." +#~ msgstr "" +#~ "Да бисте слали имејл поруке окидачима, морате да подесите имејл адресу за " +#~ "групу у којој окидач ради. Ако то не учините, Zammad ће у потпуности " +#~ "прескочити окидач." + +#~ msgid ":doc:`Fire a webhook `" +#~ msgstr ":doc:`Покрените повратни позив `" + +#~ msgid "" +#~ "Connect Zammad to another web service or application to give it live " +#~ "updates about new tickets." +#~ msgstr "" +#~ "Повежите Zammad са другим веб сервисом или апликацијом да бисте га " +#~ "обавестили о новим тикетима уживо." + +#~ msgid "Add internal or public notes to the ticket" +#~ msgstr "Додајте интерне или јавне напомене у тикет" + +#~ msgid "" +#~ "This allows you to help your agents with specific information if needed. " +#~ "(e.g. automated changes a trigger applied to the ticket)" +#~ msgstr "" +#~ "Ово вам омогућава да својим оператерима помогнете са одређеним " +#~ "информацијама ако је потребно (нпр. аутоматске промене примењеног окидача " +#~ "на тикет)." + +#~ msgid ":doc:`Run an AI agent `" +#~ msgstr ":doc:`Извршавање AI агента `" + +#~ msgid "Trigger an AI agent to run using triggers." +#~ msgstr "Покрените извршавање AI агента коришћењем окидача." + +#~ msgid "Localization of Execution Changes" +#~ msgstr "Локализација при извршавању радње" + +#~ msgid "" +#~ "The system locale and timezone predefines a default format of date and " +#~ "timestamp replacement variables. These settings are customizable for " +#~ "triggers." +#~ msgstr "" +#~ "Језик и временска зона система одређују подразумевани формат датума и " +#~ "времена приликом замене вредности променљивих. Ова подешавања могу бити " +#~ "прилагођена за окидаче." + +#~ msgid "Screenshot showing localization section of trigger dialog" +#~ msgstr "Снимак екрана који приказује одељак локализација дијалога окидача" + +#~ msgid "" +#~ "Best practice is to create single separated localized triggers for each " +#~ "language/timezone and execute them based on user or organization " +#~ "attributes." +#~ msgstr "" +#~ "Најбоља пракса је да се додају појединачни окидачи за сваки језик/" +#~ "временску зону и да се извршавају на основу атрибута корисника или " +#~ "организације." + +#~ msgid "" +#~ "The format and timezone of date and timestamp replacement variables is " +#~ "customizable by the use of the ``dt()`` method. Further on the ``t()`` " +#~ "method can be used to translated string replacement variables according " +#~ "to the selected locale language." +#~ msgstr "" +#~ "Формат и временска зона вредности променљивих датума и временских ознака " +#~ "може да се прилагоди коришћењем ``dt()`` функције. Додатно, коришћењем " +#~ "``t()`` функције може се превести вредност променљиве према одабраном " +#~ "језику." + +#~ msgid "" +#~ "For usage of the ``t()`` and ``dt()`` method, please follow the " +#~ "instructions in the :ref:`variables section `." +#~ msgstr "" +#~ "За пример коришћења ``t()`` и``dt()`` функције, пратите упутства " +#~ "у :ref:`одељку о променљивама `." + #~ msgid "" #~ "Defaults to off - webhook will always send :ref:`webhook-payload-default` " #~ "to the target endpoint." diff --git a/locale/sv/LC_MESSAGES/admin-docs.po b/locale/sv/LC_MESSAGES/admin-docs.po index ee78a2a1..9fb0ca70 100644 --- a/locale/sv/LC_MESSAGES/admin-docs.po +++ b/locale/sv/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2024-10-25 11:00+0000\n" "Last-Translator: chrand818 \n" "Language-Team: Swedish ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4052,17 +4052,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11094,288 +11094,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Konfiguration" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11387,9 +11105,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12478,6 +12194,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12491,6 +12218,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12498,6 +12229,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27513,6 +27248,10 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Konfiguration" + #, fuzzy #~ msgid "Provider Configuration" #~ msgstr "Konfiguration" diff --git a/locale/th/LC_MESSAGES/admin-docs.po b/locale/th/LC_MESSAGES/admin-docs.po index cfdcf475..184772a2 100644 --- a/locale/th/LC_MESSAGES/admin-docs.po +++ b/locale/th/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2025-05-30 05:00+0000\n" "Last-Translator: Sumonchai Wongphithak \n" "Language-Team: Thai ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4047,17 +4047,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11076,287 +11076,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -msgid "Condition" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 msgid "Trigger Examples" msgstr "" @@ -11368,9 +11087,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12457,6 +12174,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12470,6 +12198,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12477,6 +12209,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " diff --git a/locale/tr/LC_MESSAGES/admin-docs.po b/locale/tr/LC_MESSAGES/admin-docs.po index 7ddd361d..acf36844 100644 --- a/locale/tr/LC_MESSAGES/admin-docs.po +++ b/locale/tr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2024-09-27 17:00+0000\n" "Last-Translator: Rob \n" "Language-Team: Turkish ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4301,17 +4301,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11758,295 +11758,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -#, fuzzy -msgid "How Do Triggers Work" -msgstr "Nasıl çalışırlar?" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -#, fuzzy -msgid "Activator" -msgstr "Eylemler" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of activator section in trigger dialog." -msgstr "Gelen temel e-posta hesabı kurulumunu gösteren ekran görüntüsü" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -#, fuzzy -msgid "Selective" -msgstr "Seç" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "Koşullar" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of condition section in trigger dialog." -msgstr "İlk oturum açmada otomatik hesap bağlantısı" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -#, fuzzy -msgid "Screenshot of action section in trigger dialog." -msgstr "Gelen temel e-posta hesabı kurulumunu gösteren ekran görüntüsü" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "Bileti düzenle" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "Bir e-posta veya SMS gönder" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -#, fuzzy -msgid ":doc:`Run an AI agent `" -msgstr ":doc:`Yönetim > Etiketler `" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -12062,9 +11773,7 @@ msgstr "" "verilmiştir." #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -13230,6 +12939,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -13243,6 +12963,11 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +#, fuzzy +msgid "Selective" +msgstr "Seç" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -13250,6 +12975,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -28820,6 +28549,40 @@ msgstr "Versiyon" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "Zammad örneğinizde şu anda hangi versiyonun kullanıldığını gösterir." +#, fuzzy +#~ msgid "How Do Triggers Work" +#~ msgstr "Nasıl çalışırlar?" + +#, fuzzy +#~ msgid "Activator" +#~ msgstr "Eylemler" + +#, fuzzy +#~ msgid "Screenshot of activator section in trigger dialog." +#~ msgstr "Gelen temel e-posta hesabı kurulumunu gösteren ekran görüntüsü" + +#, fuzzy +#~ msgid "Condition" +#~ msgstr "Koşullar" + +#, fuzzy +#~ msgid "Screenshot of condition section in trigger dialog." +#~ msgstr "İlk oturum açmada otomatik hesap bağlantısı" + +#, fuzzy +#~ msgid "Screenshot of action section in trigger dialog." +#~ msgstr "Gelen temel e-posta hesabı kurulumunu gösteren ekran görüntüsü" + +#~ msgid "Modify the ticket" +#~ msgstr "Bileti düzenle" + +#~ msgid "Send an email or SMS" +#~ msgstr "Bir e-posta veya SMS gönder" + +#, fuzzy +#~ msgid ":doc:`Run an AI agent `" +#~ msgstr ":doc:`Yönetim > Etiketler `" + #, fuzzy #~ msgid "How Do SLAs Work" #~ msgstr "Nasıl çalışırlar?" diff --git a/locale/zh_Hans/LC_MESSAGES/admin-docs.po b/locale/zh_Hans/LC_MESSAGES/admin-docs.po index bc39faa3..fc10a4e6 100644 --- a/locale/zh_Hans/LC_MESSAGES/admin-docs.po +++ b/locale/zh_Hans/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-02-12 11:23+0100\n" +"POT-Creation-Date: 2026-03-04 08:50+0100\n" "PO-Revision-Date: 2023-08-14 12:18+0000\n" "Last-Translator: chen \n" "Language-Team: Chinese (Simplified) ”." msgstr "" -#: ../channels/google/basic-setup.rst:189 +#: ../channels/google/basic-setup.rst:191 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4121,17 +4121,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:197 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:199 +#: ../channels/google/basic-setup.rst:201 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -11183,288 +11183,6 @@ msgstr "" msgid "Screenshot of “Triggers” page in admin panel" msgstr "" -#: ../manage/trigger/how-do-they-work.rst:2 -msgid "How Do Triggers Work" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:4 -msgid "Triggers consist mainly of three parts:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:6 -msgid "**Activator:** defines when and how the trigger has to be evaluated." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:7 -msgid "" -"**Condition:** defines the tickets for which an action has to be executed " -"based on attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:9 -msgid "" -"**Actions:** define what to change in a ticket which matches the condition." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:11 -msgid "" -"Triggers are evaluated in alphabetical order by **name.** In some " -"situations, triggers might be the wrong choice, see :doc:`/manage/trigger/" -"limitations` for more information." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:16 -msgid "Activator" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:18 -msgid "" -"Choose between an action- or time-based activator in the **Activated by** " -"section." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of activator section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:27 -#: ../manage/trigger/how-do-they-work.rst:81 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -#: ../misc/object-conditions/basics.rst:66 -#: ../system/core-workflows/how-do-they-work.rst:60 -#: ../system/core-workflows/learn-by-example.rst:58 -#: ../system/core-workflows/learn-by-example.rst:113 -#: ../system/core-workflows/learn-by-example.rst:157 -#: ../system/core-workflows/learn-by-example.rst:223 -#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 -msgid "Action" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:29 -msgid "" -"An action based trigger always requires a ticket update to run. This can be " -"an update by an agent or even internal system updates like updated SLA " -"times. See the explanation below for more details." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:39 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 -msgid "Selective" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:34 -msgid "" -"Checks if any attribute from the condition was updated OR an article was " -"added and the condition matches. If the attributes of the condition weren't " -"touched and no new article was added, the trigger doesn't run." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:38 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was changed to **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:48 -#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 -msgid "Always" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:42 -msgid "" -"Checks if the current state of the ticket matches the condition. This means: " -"the trigger always runs when the ticket is updated and the condition " -"matches, no matter what was changed. This can lead to more often executions " -"of such a trigger." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:47 -msgid "" -"**Example:** A trigger with a condition for priority **1 low** will run if " -"the ticket was moved to another group while priority was set **1 low**." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:50 -msgid "" -"If in doubt, use **Selective**. The **Always** action activator can lead to " -"unexpected behavior, e.g. the trigger runs after internal system changes of " -"the ticket, which aren't visible in the ticket history." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:55 -msgid "Time Event" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:57 -msgid "The execution is triggered when one of the following events occur:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:59 -msgid "Time of a reminder is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:60 -msgid "Escalation is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:61 -msgid "Escalation warning is reached" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:63 -msgid "" -"When such a time event is reached, the trigger runs if the condition " -"matches. This is the same behavior as action-based activator's \"always\" " -"mode." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:67 -#, fuzzy -msgid "Condition" -msgstr "聊天小部件的配置" - -#: ../manage/trigger/how-do-they-work.rst:69 -msgid "" -"Use one or more attributes and values in a condition, which the tickets have " -"to match you want to apply changes to. Create your condition in the " -"**Conditions for affected objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of condition section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:83 -msgid "" -"Define which changes to apply for tickets which match your condition in the " -"**Execute changes on objects** section:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:None -msgid "Screenshot of action section in trigger dialog." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:91 -msgid "" -"Certain actions (such as email, SMS and notes) support :doc:`/misc/" -"variables` (see screenshot above), which can be used to build highly-" -"customized message templates." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:95 -msgid "" -"A trigger can do the following things once its conditions have been met:" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:106 -msgid "Modify the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:98 -msgid "" -"Examples: escalate its priority, close it, reassign it, rename it, add tags, " -"subscribe and unsubscribe specific/all users, etc." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:101 -msgid "" -"Date & time attributes (like **Pending till**) can be specified in " -"*absolute* or *relative* terms." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:104 -msgid "" -"You can also combine static text with placeholders for text fields. Remember " -"that the placeholders' values have to be known during trigger runtime. Learn " -"more about :doc:`/misc/variables`." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:117 -msgid "Send an email or SMS" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:109 -msgid "" -"Either to the customer, the agent who owns the ticket, or every agent in the " -"system." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:112 -msgid "" -"Sending emails allows you to include the attachments of the triggering " -"article if required." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:115 -msgid "" -"In order to send emails with triggers, you need to configure an email " -"address for the group, the trigger is working in. If you don't, Zammad will " -"skip the trigger completely." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:121 -msgid ":doc:`Fire a webhook `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:120 -msgid "" -"Connect Zammad to another web service or application to give it live updates " -"about new tickets." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:125 -msgid "Add internal or public notes to the ticket" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:124 -msgid "" -"This allows you to help your agents with specific information if needed. " -"(e.g. automated changes a trigger applied to the ticket)" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid ":doc:`Run an AI agent `" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:128 -msgid "Trigger an AI agent to run using triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:133 -msgid "Localization of Execution Changes" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:135 -msgid "" -"The system locale and timezone predefines a default format of date and " -"timestamp replacement variables. These settings are customizable for " -"triggers." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:0 -msgid "Screenshot showing localization section of trigger dialog" -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:142 -msgid "" -"Best practice is to create single separated localized triggers for each " -"language/timezone and execute them based on user or organization attributes." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:145 -msgid "" -"The format and timezone of date and timestamp replacement variables is " -"customizable by the use of the ``dt()`` method. Further on the ``t()`` " -"method can be used to translated string replacement variables according to " -"the selected locale language." -msgstr "" - -#: ../manage/trigger/how-do-they-work.rst:147 -msgid "" -"For usage of the ``t()`` and ``dt()`` method, please follow the instructions " -"in the :ref:`variables section `." -msgstr "" - #: ../manage/trigger/learn-by-example.rst:2 #, fuzzy msgid "Trigger Examples" @@ -11477,9 +11195,7 @@ msgid "" msgstr "" #: ../manage/trigger/learn-by-example.rst:7 -msgid "" -"To learn about triggers in detail, first go to :doc:`/manage/trigger/how-do-" -"they-work`." +msgid "To learn about triggers in detail, first go to :doc:`/manage/trigger`." msgstr "" #: ../manage/trigger/learn-by-example.rst:10 @@ -12572,6 +12288,17 @@ msgstr "" msgid "Next, choose a suitable activator type under **Activated by** field:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +#: ../misc/object-conditions/basics.rst:66 +#: ../system/core-workflows/how-do-they-work.rst:60 +#: ../system/core-workflows/learn-by-example.rst:58 +#: ../system/core-workflows/learn-by-example.rst:113 +#: ../system/core-workflows/learn-by-example.rst:157 +#: ../system/core-workflows/learn-by-example.rst:223 +#: ../system/core-workflows/learn-by-example.rst:260 ../system/sessions.rst:51 +msgid "Action" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:18 msgid "" "This will execute the trigger on a specific action, e.g. user creating or " @@ -12585,6 +12312,10 @@ msgid "" "conditions:" msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:28 +msgid "Selective" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:26 msgid "" "This will check if any property used as a condition attribute was updated by " @@ -12592,6 +12323,10 @@ msgid "" "will simply check if the conditions match." msgstr "" +#: ../manage/webhook/examples/generic-notifications-trigger.rst:32 +msgid "Always" +msgstr "" + #: ../manage/webhook/examples/generic-notifications-trigger.rst:31 msgid "" "This will check if the current state of the ticket matches configured " @@ -27631,6 +27366,10 @@ msgstr "" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "显示当前在您的Zammad实例上使用的版本。" +#, fuzzy +#~ msgid "Condition" +#~ msgstr "聊天小部件的配置" + #, fuzzy #~ msgid "SLA Example" #~ msgstr "例如"